I have ordered the DVD” HUNCHBACK OF NOTRE Dame 2″” from Disney movie rewards using my 850 reward points on 05/03/10

and got an email from Disney movie rewards telling me that the DVD was shipped on 05/05/10 by US MEDIA MAIL but until now 05/17/10

I still have not received the DVD. I have emailed the company three times and got no reply.The following is the detailed order info from email that I received from Disney movie rewards telling me that my DVD has been shipped.Thank you for your Disney Movie Rewards redemption order.We are pleased to inform you that your reward hasnshipped.For your convenience

we have provided the details ofnyour reward shipment below.PLEASE DO NOT REPLY TO THIS EMAIL. If you have questions or concerns regarding thisnshipment

please contact Disney Movie Rewards Guest Relations at [email protected] Information:==========================================================Customer#: n17521414Web Order#: n308178Order Date: n05/03/10Ship Date: n05/05/10Billing Address:Xiaoqing (((REDACTED))) Shipping Address:Xiaoqing(((REDACTED))) Shipping Method: nUS MEDIA MAIL Item nQty Ship Qty Price nExt Price———————————————————-DVD-HUNCHBACK OF NOTRE DA 1 n1 $.00 $.00 ———————————————————- n Item Subtotal: $.00 Tax: $.00 Total: $.00 Tell Us What You Think!www.zoomerang.com/Survey/?p=WEB227YCW7XQUU Please do help me