unsolicited charges on my visa


My Complaint: I ordered a sample of the Anti Ageing System cream on 11/17/2013. My total bill was to be $4.95, which was deducted from my visa card. Nothing else was ordered, however, on 12/02/2013 $93 was deducted from my visa and on 12/18/2013 another $99.95 was deducted, both unsolicited charges. The second jar is being returned and they said when they receive it, my account will be credited for $99.95. That remains to be seen.


My Demand: I want the two unsolicited charges on my Visa removed/credited, totaling $192.95.